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| Your Benefits Team |
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| We believe that we can best service our customers by having a consistent person to assist you with your insurance. In addition to your Account Executive, we assign each client a Customer Service Agent (CSA) to handle the day-to-day management of your account, such as billing inquiries, enrollments/terminations, coverage questions and claims assistance. |
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| Team Members |
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- Steve Olson
Principal, Team Leader for
Employee Benefits Department
- Phil Arndt
Account Executive
- Greg Christie
Account Executive
- Melodie Clausen
Account Executive
- Pat Dalton
Account Executive
- Kevin Lawrence
Account Executive
- Libby Hews
Account Executive
- Debbie Joynt
Account Executive
- Terri Austin
Customer Service Agent
- Becky Heffelbower
Customer Service Agent
- Karen Hoogerhyde
Customer Service Agent
- Melissa Bachman
Customer Service Agent for Pat Dalton's Accounts
- Brenda Becksford
Customer Service Agent for Phil Arndt’s Accounts
- Julie Woudwyk
Customer Service Agent for Greg Christie’s Accounts
- Jenny Vande Bunte
Customer Service Agent
- Becky McGraw
Customer Service Agent
- Heidi Nienhuis
Technical Assistant
- Cindy Spratling
Customer Service Agent
- Joanne Duthler
Individual Health, Life, Disability,
Long Term Care and Medicare Supplements
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